No-show policy
What is a no-show
Unfortunately, it often happens that patients do not show up for appointments with the GP, practice nurse or assistant without prior notice or cancel too late. We call a missed appointment a ‘no show’.
No-show policy
The no-show rate is compensation for the costs incurred by the practice if a patient does not show up for his/her appointment. No other patient can be scheduled in the time that has become available.
No-show invoice
Patients who have forgotten their appointment 2 or more times or have not canceled in time can receive an invoice for this.
Please note: your health insurer will not reimburse a no-show invoice.
No-show rates
The rates for a no show are €15,00 for a single consultation of 10 minutes and €30,00 for a double consultation of 20 minutes or longer. This also includes all consultations with the assistant and practice nurse.
How do you prevent a no-show invoice
Can you not make it to your appointment? Please report this at least 24 hours in advance (Monday to Friday) to the assistant on number +31243552339. The appointment will then be removed from the agenda, we can help another patient and you can make a new appointment with us immediately. Of course, no no-show fee will be charged.
